Comm100 Live Chat is the enterprise-grade live chat software for website that's entirely hosted by Comm100. Comm100 live chat software promotes your sales, reduces your operating costs & increases your customer satisfaction.
Online Visitor Monitor & Customer Engagement - Comm100 Live Chat enables you to have a 360 degree view of your website visitors, including name, status, current page, referrer, Geo info, IP address, browser type, etc. - All visitors' navigation history, chat transcripts and offline messages are saved in the system and you can retrieve them whenever needed. - You can invite your visitors to chat manually or automatically. You can also use auto invitation rules to define who to invite and which invitation to pop up according to your business rules to deliver a highly personalized chat experience.
Comm100 Live Chat can be fully integrated with Ticket & Help Desk. The integration with Ticket allows attaching chat transcripts to tickets. The integration with Help Desk enables visitors to request a free live chat directly from your help desk.
No matter what your company's current technology base or communications system is, Comm100 Live Chat can raise your processes and efficiencies to new levels by improving the communication quality between you and your customers.